Frequently Asked Questions

Yes, we provide comprehensive written quotes that include all materials, labor, installation costs, and warranty details. There are no hidden fees or surprise charges. Your quote is valid for 30 days and includes detailed specifications and 3D visualizations of your wardrobe design. Contact us today to schedule your free consultation and receive your detailed quote.

We offer flexible payment options to suit your budget: 30% deposit upon approval, 40% when manufacturing begins, and 30% on completion. We accept bank transfer, credit cards, and can arrange payment plans for larger projects. No payment is required until you're completely satisfied with the design. Learn more about our instant quote system to get started.

Our quotes are all-inclusive with no hidden costs. However, additional charges may apply for: complex LED lighting installations, structural modifications, premium hardware upgrades, or urgent timeline requests. All potential additional costs are clearly outlined in your written quote before work begins.

Our free in-home consultation typically takes 60-90 minutes. During this time, we'll measure your space, discuss your storage needs and lifestyle, show you material samples, create preliminary design concepts, and provide you with a detailed written quote. You'll also receive 3D visualizations of your proposed design. Book your consultation to get started.

Absolutely! We specialize in challenging spaces including slanted ceilings, awkward corners, irregular room shapes, and heritage buildings with unique architectural features. Our design team creates bespoke built-in wardrobe solutions that maximize every inch of available space while working within structural limitations. We also offer specialized corner wardrobes for particularly challenging spaces.

Yes! All our customers receive detailed 3D designs and visualizations before any work begins. This helps you see exactly how your walk-in wardrobe or sliding door wardrobe will look, understand the internal layout, and make any changes before manufacturing. We also provide detailed technical drawings and material specifications including information about our cabinet making process.

Minor changes can be made during the early manufacturing phase, though this may affect timing and cost. Major changes after manufacturing begins may require starting over. That's why our detailed 3D design process ensures you're completely happy before we begin production. We encourage thorough review and questions before approval. Learn more about our design process and quality commitment.

Most single wardrobe installations are completed within 1-2 days. Larger projects or multiple rooms may take 3-5 days. Walk-in wardrobes typically require 2-3 days. Kids wardrobes and smaller fitted wardrobes are often completed in just one day. We provide an accurate timeline during your consultation and coordinate with you to minimize disruption to your daily routine.

We minimize disruption through careful planning and professional practices. Our experienced cabinet makers use dust sheets, clean up daily, and work efficiently. Most work is contained to the room being fitted, with minimal noise and mess. We can also work around your schedule, including early morning or weekend installations when needed.

Yes, we can remove and dispose of old wardrobes and furniture. This service is available for an additional fee, which will be included in your quote if requested. We handle all disposal responsibly and can donate items in good condition to local charities if you prefer. This is particularly helpful for wardrobe renovation projects.

We service all Sydney metro areas including Inner West, Eastern Suburbs, Northern Beaches, North Shore, Hills District, Western Sydney, and South Sydney. Popular areas include Bankstown, Penrith, Liverpool, and Blacktown. Travel charges may apply for locations over 50km from the CBD. Contact us to confirm service availability in your area.

We offer free adjustments within 30 days of installation to ensure everything is perfect. This includes door alignment, hinge adjustments, and shelf repositioning. After 30 days, minor adjustments are available at a small service call fee, while major modifications may require additional quotation.

Making a warranty claim is simple: contact us by phone or email with photos of the issue and your project reference number. We typically respond within 24 hours and arrange a service visit if required. Most warranty issues are resolved quickly with minimal disruption to your home.

Yes, we offer ongoing maintenance services including hardware adjustments, door realignment, finish touch-ups, and replacement of wear items. We also provide care instructions and maintenance tips to help you keep your wardrobe looking and functioning like new for years to come.

We're committed to sustainability and use environmentally responsible materials wherever possible. Our MDF boards and plywood are sourced from sustainably managed forests, finishes are low-VOC, and we minimize waste through precise manufacturing. We also offer recycling services for old wardrobes and furniture.

While often used interchangeably, there are subtle differences. Built-in wardrobes are permanently integrated into the room structure, while fitted wardrobes are custom-made to fit your space but can potentially be removed. Both options maximize space efficiency and are crafted using professional cabinet making techniques for a seamless, built-to-measure finish.

Yes! Our mirrored wardrobes are extremely popular for bedrooms as they create the illusion of more space and light. We use high-quality mirror hardware and safety-backed mirrors. These work particularly well in sliding door configurations and can be combined with other finishes for a contemporary look.

Our kids wardrobes are designed to grow with your child. We include adjustable shelving, lower hanging rails for easy access, toy storage compartments, and safety features like soft-close hinges to prevent finger pinching. We can also incorporate fun design elements while maintaining functionality and durability.

Absolutely! Beyond wardrobes, we specialize in custom storage solutions throughout your home. This includes built-in bookcases, entertainment units, pantry storage, laundry cupboards, and home office solutions. We also offer commercial fit-outs for offices and retail spaces. All projects use the same quality cabinet making standards as our wardrobes.

Yes, we adapt our approach based on property type. Heritage homes often require specialized techniques to work with original features and structural limitations. Modern apartments may have space constraints that benefit from sliding door wardrobes or corner solutions. We service all Sydney areas including heritage suburbs and modern developments. Contact us to discuss your specific property requirements.

We use premium European hardware brands for reliability and longevity. Our standard hardware includes Blum hinges and Hettich hardware systems, known for their precision and durability. All hinges are soft-close as standard, and we offer push-to-open mechanisms for handle-free designs. Premium drawer runners ensure smooth operation for years to come.